Amdocs, a leading provider of software and services to communications and media companies, has announced a unique framework that introduces the industry benchmark for successful eSIM deployments.
An eSIM is a digital SIM card that allows subscribers to activate a cellular plan with their carrier without needing a physical SIM card in the device. GSMA Intelligence has predicted that by the end of 2025 there will be 2.4 billion eSIM smartphone logins globally, or 33% of total smartphone logins.
The LEADER Framework – released in a joint white paper with Counterpoint Research, a leading global technology analyst firm – defines eSIM leadership criteria and highlights implementation best practices and monetization opportunities for operators mobile networks (MNO). The framework assesses MNOs around the world on their ability to scale eSIM technology across multiple industries, provide seamless activation and management, drive rapid adoption, provide support for multiple devices across categories and their efforts to expand or leverage reach across borders. Or, as the LEADER acrostic puts it: industries, empowerment, adoption, devices, experience, reach.
As original equipment manufacturers (OEMs) such as Apple and Samsung increasingly offer eSIM-enabled devices, the white paper revealed that more than 200 MNOs in more than 70 countries are already offering eSIM provisioning. and eSIM management, supporting an average of 20 or more devices, including smartphones. , smartwatches, laptops and tablets.
However, the white paper also notes that hundreds of mobile operators are unsure which path to take in their eSIM transformation journey. Many still struggle to get rid of eSIM related misconceptions, identify the right opportunities and partners, and adopt best practices to successfully deploy eSIM solutions and achieve scale, this is where the LEADER framework provides benchmarks for industry to follow.