Earlier in 2020, when L&T Technology Services (LTTS) faced the “new normal”, the company’s plan to move to the cloud was amplified for a variety of reasons including agility, scalability and security .
Today, LTTS follows the hybrid approach where workloads are split between the public cloud and an in-house data center.
Whenever there is a new workload requirement, the company assesses whether there is a standard Software as a Service (SaaS) offering available. If so, the SaaS offering is adopted, otherwise the standard cloud-enabled COTS product as an infrastructure-as-a-service (IaaS) solution is sourced.
LTTS is also modernizing its legacy internal applications by leveraging Platform as a Service (PaaS) to make it cloud-native and future-ready.
“Any new in-house bespoke development that arises is done with the cloud first, cloud native digital architecture approach. the nature of the project. Currently, about 70% of the CIO application is cloud-enabled,” said Abhishek Sinha, COO and Board Member of L&T Technology Services.
According to Sinha, LTTS was an early adopter of the cloud and had a partnership with Microsoft Azure dating back to 2017. However, the pandemic was a catalyst for faster cloud migration.
LTTS implemented the WFX (Work from Anywhere) model and it would have been difficult to maintain it if the organization did not have cloud technologies, he believes.
Given the dynamics of business and the need for speed, scale and security, cloud technologies have been leveraged. But the company has also faced challenges in its cloud adoption journey.
Building talent in cloud technologies has been a priority area. The engineering services company hones and reskills its workforce to better understand cloud technologies and become experts in the field.
“Our technical teams have worked with OEMs to deliver various programs, but we realized that collaboration required partner management skills. For this we have created an all-inclusive team. Synchronization between partners and OEMs was also a challenge,” added Sinha.
L&T Technology Services collaborates with Microsoft, AWS, and Google Cloud for workload support, increasing productivity and agility. The company also wants to leverage platforms instead of IaaS and is evaluating other cloud partners for some other specific areas.
The organization has also invested in upgrading its existing data centers and server rooms to be more agile, responsive and easier to manage, enabling more efficient use of current computing capacity.
“At LTTS, we develop SDWANs and HPCs on the cloud, leveraging platforms for in-house application development and shifting effort-intensive data processing and analysis to the cloud. We embrace the cloud wherever platforms are needed for communication, collaboration, application development, and source code management. We are moving towards a state of “everything software defined”. From an automation perspective, as well as a left-hand testing approach, we are also leveraging AIOps for user experience,” Sinha said.
The production hardware cluster of LTTS is centralized in one location, and the disaster recovery related hardware cluster is installed in multiple LTTS sites in India.
“I think digital transformation, cybersecurity and strategic cloud migration are the top priority for innovation-driven organizations over the next few years,” he added.